New Delhi: Air India Express has been suffering an image crisis for some time now, especially at its home base of Kerala. But today’s hijack scare at Thiruvananthapuram is one incident which is sure to push it further back in perception ratings.Allegations are that the airline left 165 passengers in the lurch, with no information or food, for several hours when its Abu Dhabi-Kochi flight was diverted to Thiruvananthapuram this morning due to bad weather.
